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Service charge schedules and provision sheets

In addition to the basic rent, your Tenancy Agreement may also require you to pay a service charge.

Service charges pay for items such as communal lighting, caretaking, cleaning and grounds maintenance costs. They also cover the cost of providing and servicing fire alarms, emergency lighting and door entry systems. Find out more: NCHA Service Charge Information - 2020/21  

All service charges are included within your rent. Full details are available on the service charge provision sheet for your property.

Due to a technical error service charge schedules and provision sheets are currently unavailable for download. Please contact us on 0115 844 3150 or and we will email or post your documents to you. We are sorry for any inconvenience caused.

    If you have any comments or concerns about the communal services we offer, please complete our online enquiry form, contact us by email: or call 0800 0138 555 / 0115 844 3150.

    A 'Community Voice' tenant volunteer is the local link to NCHA for their area and a representative for their neighbours. Find out more on our Community Voice page.