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Service charge schedules and provision sheets

In addition to the basic rent, your Tenancy Agreement may also require you to pay a service charge.

Service charges pay for items such as communal lighting, caretaking, cleaning and grounds maintenance costs. They also cover the cost of providing and servicing fire alarms, emergency lighting and door entry systems. Find out more: NCHA Service Charge Information - 2018/19 

All service charges are included within your rent. Full details are available on the service charge provision sheet for your property.

(If you are an affordable rent tenant you will only see the service provision sheet as affordable rents are inclusive of service charges.)

Access your service charge schedule and provision sheet, by clicking on your local authority area below:

If you have any comments or concerns about the communal services we offer, please complete our online enquiry form, contact us by email: or call 0800 0138 555 / 0115 844 3150.

A 'Community Voice' tenant volunteer is the local link to NCHA for their area and a representative for their neighbours. Find out more on our Community Voice page.