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Request a repair

Please see our coronavirus information page for the latest information about repairs and maintenance.

Online enquiries are monitored on weekdays (excluding public holiday). Queries will be replied to within 3 working days. Please do not use this facility for emergencies and urgent out of hours repairs. In these cases, please contact us on 0800 317861 or 0115 844 2931.

Repairs and maintenance queries:

0800 317 861 / 0115 844 2931

  • Monday 8am - 5pm
  • Tuesday – Thursday 9am – 5pm
  • Friday 9am-4pm

(Outside of these hours, you can continue to report emergency repairs)

Before you report a repair, please refer to our service standards to clarify responsibilities and timescales.

Please fill in your details below and we will contact you as soon as possible. Fields marked with * are required.

Enquiry Form