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NCHA Property Services

Service Standards

We are committed to providing our tenants, residents and service users with an excellent maintenance service.

These service standards tell you what you can expect if we carry out repairs or improvements to your home.

NCHS Property Services service standards

Policies and procedures

NCHA carries out its work in an open, transparent and accountable manner. In order to be accountable to our customers and stakeholders,these documents demonstrate how we deliver Maintenance and Repairs services to our tenants:
In order to be accountable to our customers and stakeholders we have set up this accountability section of our corporate website to help you to see how we manage NCHA and deliver our services.