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How We Set Your Rent

Please note: If you are a home owner, a resident in an almshouse, or a tenant on a 6 months Assured Shorthold Tenancy who has paid a deposit, this policy/ section may not apply to you.


Tenants are always given four weeks notice in writing of any changes in their rent. This means that tenants will receive notice of their rent and service charge increase by the end of the last week in February.
NCHA has followed the government’s rent restructuring policy since 2002. This policy aims to reduce the difference between housing association and local authority rents.
If you have a Secure Tenancy your rent is registered by the Rent Service once every two years on the anniversary of the tenancy.

Secure rents are set by the Rent Service based on market rents for similar properties in the area. The rent set by the Rent Service will also include any service charge that applies to the property and cannot be exceeded by NCHA.

Where the increase in rent set by the Rent Service is very large, NCHA will limit the increase in any one year to the formula applied to Assured Tenancies and may apply an increase in the second year of the rent registration. For more information about Secure Rents, see the Valuation Office website here.
Target Rents are calculated using a formula that takes into account the value of a property as it would have been in 1999 and the relative level of local earnings.
Rents will therefore be lower in areas where property values and earnings are low and higher in areas where property values and earnings are higher.

A bedroom factor is also included to ensure that larger properties have a higher rent than smaller properties.Finally, the ‘Target Rent’ rules allow NCHA to increase rents to 5% above the target rent level. The majority of NCHA rents are now at Target Rent levels plus 5%, with a small number of rents still in the process of increasing to the target rent level.
The Homes and Communities Agency have told all social landlords to reduce rents by -1% per year, until 2020.

If you pay a service charge as part of your rent this will be increased or decreased in line with the amount NCHA spent on providing the services, as specified in your service charge.