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Energy Advice

NCHA is committed to environmental sustainability across its operations. Our Design and Environmental Sustainability Strategy 2016/2017'Achieving Excellence in Housing Design and Environmental Sustainability'' is available to view here.

Newly built and refurbished homes are all designed to high levels of energy efficiency and there is a rolling programme of updating the energy efficiency levels of our existing homes.

All new tenants are issued with the "Energy & You" and “Your Property and You ” handbooks, which offer help and practical advice on saving money and reducing the amount of energy used in the home. To view and download a copy of these handbooks, please click on the links below:

For information sheets on the following subjects please click the title to view and download:


The NCHA Energy Team offers a free Home Energy Visit to help you save energy and money.
Our trained home energy expert will visit your home to complete a whole house energy survey and advise and support you to get the information and measures you need to help reduce your energy use and save you money in the process.

This can be information about:

  • Energy saving tips
  • Water saving devices
  • Switching Tariffs
  • How to use heating systems and appliances
  • Loft insulation
  • Cavity wall insulation
  • Draught proofing
To arrange a home visit contact Lee Biddle: 
Tel: 0744 249 8306 or 0115 844 3021