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Energy Advice

NCHA is committed to environmental sustainability across its operations. Our Design and Environmental Sustainability Strategy 2015/2016 - 'Achieving Excellence in Housing Design and Environmental Sustainability' is available to view here.

Newly built and refurbished homes are all designed to high levels of energy efficiency and there is a rolling programme of updating the energy efficiency levels of our existing homes.

All new tenants are issued with the "Energy & You" handbook, which offers help and practical advice on saving money and minimising their impact on the environment. To view and download a copy of this handbook, please click here. For more information about how you could save water please click here to view and download our information sheet.

Energy Efficiency training is also available to tenants’ groups and our Customer Advisory Panels.

For information sheets on the following subjects please click the title to view and download:

For information on the Green Deal, please click here.

There is a free phone national energy advice service that gives advice on how to get the most from energy efficient appliances and how to minimise heat loss in the winter. Call 0800 512 012 for more information.

Here are some simple tips to help you save money and energy in your home:

  • Turn your thermostat down.
  • Turn your hot water cylinder to 60 degrees C or 140 degrees F.
  • Close your curtains at dusk.
  • Always turn the lights off when you leave a room.
  • Dont leave mobile devices/laptops on charge when fully recharged.
  • Do full loads in your washing machine, tumble dryer and dishwasher.
  • Only boil as much water as you need.
  • Fix that dripping tap.
  • Use energy saving lightbulbs.
  • Do a home energy check (click this link).

For more advice on ways to make your home more energy efficient visit the Energy Saving Trust’s website:

A warning from energy companies and consumer watchdogs: "Do not buy electricity meter top-ups at your doorstep."


Are you getting the best deal on your utility bills? My Home Energy Switch lets you quickly and easily compare energy suppliers to make sure you're getting the best price on your gas and electricity. Click here to download a leaflet for further information.