Colour Switcher:

Font Resizer:

NCHA fire safety advice

We all have a part to play when it comes to reducing the risk of fires. As a landlord, we carry out regular fire risk assessments on our buildings, which take into account the height of the building and the people who live there.

Fire safety booklet

Every NCHA resident should have a copy of our fire safety booklet. Inside it, you'll find a two-page guide which you can fill in with your own escape plan - you can print more copies of the escape plan here if you'd like.

Contact us regarding fire safety

We've set up a dedicated email address for you to report any concerns you may have regarding fire safety in your home:

Please include details of your concern, along with contact details and your address, so that we can fully investigate the matter. (Please note, as per our Communication Standards, emails are responded to within five working days.)

If you have an emergency repair or concern, please call our maintenance department 24 hours a day on 0800 013 8555 or 0115 844 3150.

Candle fire safety

Here are some tips to help you to enjoy candles safely