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Estate Management

Please note: If you are a home owner, a resident in an almshouse, or a tenant on a 6 months Assured Shorthold Tenancy who has paid a deposit, this policy/ section may not apply to you.

We are committed to maintaining the estates we manage, so they always look tidy, well cared for and are places where tenants want to live.

Working with tenants, we have developed estate service standards to inform you of what service you can expect. These services are paid for in your service charge which is reviewed on an annual basis alongside the rent. Service charge schedules detail what services are provided and how much each service costs. The standards are available upon request.

NCHA employed Scheme Managers usually carry out communal cleaning and contractors usually carry out gardening on the estates.

Examples of duties carried out by scheme managers are detailed below; 

  • The cleaning of internal communal areas in flats
  • The cleaning external communal areas, including car parks
  • Testing of fire equipment and health and safety checks in communal blocks of flats
  • Small communal repairs
  • The reporting major communal repairs
  • Litter picking
  • Liaising with tenants
  • Organising the removal of abandoned cars within five working days of being told about them.
  • The removal of graffiti within ten working days of it being reported, and the removal of offensive graffiti within 24  hours of it being reported.
  • Liaising with Housing Management staff.

Gardeners and other contractors, such as window cleaners have specifications which detail what duties they carry out when on site, for example how many times the grass is cut per year. These specifications are available on request.

Your Scheme Managers (Please select their name to be directed to their schedule identifying where they'll be and when):

Estate Managers
Name: Location: Schemes: Telephone number:
 David Boyle Nottingham Moorgreen
0800 013 8555
Apostolos Lagos Nottingham 
Alderney / All Saints 1 & 8 / Alvey Terrace / Berridge Road 29 / Forest Road / Home Grove Court / Larkdale / Lenton Boul /  Mansfield Road 210 / Palmwood Court / Raleigh St / Saxton Court / Tennyson St / Vickers St / Walter / Widdington Court / William Woodsend / Woodborough Rd
0800 013 8555
Shari Cluskey Nottingham Arundel Street / Brunswood House / Eland / Highfield Drive Play Area /  Kingsfield Court / Mayfield Road / McCraken Close / Millers Court / Moon Crescent / Olympian Way / Rutland Gate / St Pauls / Waldeck Road / Watcombe Circus / Wellington Square / Wolsey Avenue 0800 013 8555
Brent Gask  Nottingham Barton Green / Colwick Road / George Green Court / George Rd / Harold Court / Hollins Court / Kingsley Road / Loughborough Rd / Maycliffe Hall / Meadow Road / Melton Road / New Windmill Court / North Rd / Plantagenet Street / Park Street / Radford Boulevard / Radford Mill /  Sneinton Hermitage / Walker Street / York Chambers   0800 013 8555
Mick Westwick  Ollerton All Saints / Babthorpe / Baker Close / Beehive street / Belle Vue Lane / Birch Court / Blackburn View / Blake Street / Brake View / Chestnut Close / Clarkswood Close / Claylands Avenue / Claylands Lane / Dove Close / Edinburgh Road / Frederick Street / Hazel House / Humpries Gardens / Mansfield Road / Markham Close / Maun House / Meadow Close / Ollerton Office / Park House / Pavillion Close / Rufford Close / Silver Court / Southwell / Stanwick Court / The Crescent / Vickers Court / Walker Close / Whinney Lane / Whitewater Close / Whitewater Flats / Wright Wilson Street 0800 013 8555
Wayne Kirk Ollerton Apple Tree Close & Walnut Tree Mews / Asman Court / Bailey Road / Barnby Gate / Belvoir Place / Castle View Court / Chapel Lane / College Close / Foundry Close / Linley Close / Lovers Lane & Summers Road / Millennium Court / Parkinson Court / Parliament Walk / Pembridge Court / Play Area & NCSE / Railway Court / Sikorski Close / Staton Court / Stephenson House / Stukeley Court / Sycamore Road / The Green / Trentside   0800 013 8555
Trevor Stevenson Ollerton Bristol Way / Croft Close / Furlong Way / Greylees / Jubilee Court / Leonard Audus House / Maltkiln Close & Bramling Way / Marcus Close / Maximus Road / Medway/Calder Close / Navigation Wharf / Sharpes Warehouse / Station Road /Stepheson Close / Welby Close   0800 013 8555
Kim Toms  Leicester Astill Lodge Road / BUSM / Conkers Close / Fabric Building / Fosse Close / Garratt Square / Omaha Drive / Southfield Road / Two Steeples Square 0800 013 8555
Tony Sutton  Leicester  Alleyne Close / Ashby Road / Craneworks Close / Hamilton Circle / Holland Road / Holloway / Melton Road / Midland Court / Pritchard Drive / Racecourse Mews / Ratcliffe Road / Snape Close / Thomas Cooke Place / Trafalgar Close / William Lyon Court / Wharncliffe Road / William Lyon Court 0800 013 8555
Mark Clugston  Northampton Balfour / Beech Road / College Close / Crescent West / Farrier House / Graffham Drive / Lacey Court / Saddler House / Shoemaker Court / West Cotton Close  0800 013 8555
Tony Baker  Northampton  Hillary Close / Shankley Way / The Stylo / Willow House  0800 013 8555
Lee King Fottles  Northampton The Pinnacle  0800 013 8555
Jason Locke  Northampton Betjeman Court / Burgess Road / Churchfield Close / Lyttleton Road / Shankley Way / St Leonards / The Pinnacle / Timken Way  0800 013 8555 
                 
Your Scheme Manager will plan to visit the designated schemes on the days specified in the link on each Scheme Manager name. However, we aim to provide a flexible service which can efficiently deal with emergency situations and keep costs to a minimum. There will, therefore, be occasions when the Scheme managers make changes to their working programme.